Refund policy
RETURN AND REFUND POLICY
Return Period You may return your order within 14 days of receipt for a full refund.
Return Conditions
- Products must be unused and in original condition
- Products must be in their original packaging
- Please keep your proof of purchase or order confirmation
How to Return Contact us at jilskedwars@hotmail.com to initiate a return. We will provide you with further instructions.
Shipping Costs Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method.
Refund After receiving and inspecting your return, you will receive a refund to your original payment method within 5-10 business days.
Damaged or Defective Products If you receive a damaged or defective product, please contact us within 48 hours. We will provide a full refund or replacement, including shipping costs.
Exceptions Personalized or custom-made products cannot be returned unless they are damaged or defective.
We value your business and want to ensure your shopping experience is positive. If you have any questions or concerns regarding our return and refund policy, please don't hesitate to reach out to us.